Transaction Types

Menu Path: Administration > Transaction Types

 

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Transaction Code: Enter a code for this record. Typically, the code is up to six (6) characters identifying the transaction type. The code must be unique.

Description: Enter a description of the transaction type. This description will be displayed whenever a transaction type is required. Be sure the description is detailed enough to differentiate the various transaction types.

Billing Group: Enter the billing group that is associated with this transaction type.

Associated Service: (Optional) If this transaction type relates to a specific service, then the user should select the service from the list provided. If the charges associated with this transaction type should be considered when calculating sales tax or applying penalties and interest, then a service must be selected.

Cash Account: Enter the general ledger cash account from the list provided.

A/R Account: Enter the general ledger accounts receivable account from the list provided. If the user wishes to report general ledger activity on a cash basis, then the revenue account should be entered as the accounts receivable account.

Revenue Account: Enter the general ledger revenue account from the list provided.

Penalty/Interest: Indicate from the list provided, whether this transaction type represents a penalty or interest transaction type.

Service Call Trx?: If this transaction type should appear on a list of requested services in the Service Calls function, then this box should be checked.

Billable: If this box is checked, then the request is considered billable and the charge will automatically transferred to the customer’s account when the service call is complete. The charge is transferred to the customer’s account through an adjustment transaction.

Estimated Time:

Flat Rate: If the service call is billable, this field indicates the flat rate charge for the service.

Hourly Rate: If the service call is billable, this field indicates the hourly rate for the service.